What we have to offer
XY Automation provides specialized services to meet each individual customer needs. We offer all parts either New, Refurbished or as a Service Exchange. All 3 options come with a 12 month warranty and we will always try to let you know a price for each service on every enquiry.
If you require a Repair then please do contact us as XY Automation is able to repair a wide selection of parts. All repairs also come with a full 12 month warranty.
New
XY Automation has access to thousands of New parts in stock, which are either factory packaged and sealed, or New in open box.
There is a wide selection of current manufactured parts, along with obsolete parts, as we know the difficulty in finding these parts in a New condition.
XY Automation also works alongside many manufacturers worldwide and pass on the excellent discounts we receive to our customers.
Refurbished
XY Automation also has access to thousands of refurbished parts in stock ready to go. These are made up of either used parts, rebuilt parts, or new parts that come without their factory sealed box. All of our refurbished parts have been fully cleaned and tested and hold a full 12 month warranty.
Service Exchange
If you have an old part that can be repaired but you need a working part asap, we can offer a Service Exchange where possible.
You send your old part into us, and on receipt we will ship the replacement working part back to you. This service is only available on certain product lines.
Repair
XY Automation can also provide a repair service when possible. All repairs are worked on by fantastic engineers who have been in the industry for many years.
As with any parts sold, repairs also come with a full 12 month warranty, and we will always do our best to reduce the lead-time, which as standard is 10 working days.
Why choose XY Automation
XY Automation also pride ourselves on these other services that as a customer you will receive time and time again.
One Contact Person
At XY Automation you will be working alongside one account manager who is assigned to any enquiry you request. This account manager has been fully trained and understands you are looking for the highest quality, best price and quickest lead-time possible. Your account manager will be completely open & honest and assigned to help you with even the smallest question at any time.
Quick Turn-Around Time
Timescales within the industry are key, and your account manager will always give you an accurate lead-time for every enquiry. XY Automation prides ourselves on delivering goods when promised, and we can work with any carrier you request, keeping you up-to-date with Tracking Numbers throughout the process.
Competitive Prices
Not only does XY Automation hold a vast selection of stock, we also work alongside manufacturers and suppliers throughout the world in order to hunt down the best price for every enquiry.
XY Automation is a very honest and trustworthy company, and we believe that fair prices will result in long-standing customer relationships